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Group Rates and Policies

 
Group Visits
Sunday: 10:00 or 10:30
Mon–Thurs: 10:15, 12:30
Tours are 2 hours in length
(Preschool tours 1˝ hours)

Scheduling your visit
Reservations are required for all group visits. A credit card number is required to hold your reservation, regardless of your preferred method of payment. Call our reservations office at 718-907-8888.
We will make every effort to accommodate your visit preferences, space permitting.

Group Rates
Per-student rates vary according to program; see individual program descriptions in our Group Programs brochure for more info.


Minimum group fee is $150, regardless of group size.
Minimum group fee for groups with Special Needs is $120.
Minimum group fee for 1-hour holiday workshop is $120.

Complimentary Chaperones
One chaperone is required for every five children ages 3–5.
One chaperone is required for every ten students in first grade and older.
Chaperones exceeding the required ratio pay the per-student fee.
Groups with Special Needs: All chaperones are free.

Deposit
All reservations require a non-refundable 50% deposit within two weeks of the date the reservation is made. We are unable to hold a reservation without a deposit. Deposits may be made by credit card or check. The remaining balance must be paid in full upon arrival. Please include your reservation number on all checks or money orders.

Cancellation
Cancellations must be made at least two weeks prior to the originally scheduled visit. Deposits will not be refunded for canceled visits. Deposits are transferable if you reschedule your visit within 30 days of the cancellation.

On-Time Arrival
Out of courtesy to other groups, programs will need to end on time. If you arrive late, we cannot guarantee a complete program.

Lunch
The Museum offers indoor lunch facilities for group tours. Participants may bring their own lunches or order bagged lunches through Mendy’s, the Museum’s in-house restaurant. See Lunch Menu here. Arrangements for lunch should be made at the time of reservation. Please note that the lunch facilities are available on a limited basis and by reservation only.

School Buses
Your driver may drive up Eastern Parkway (service road) and unload passengers near the museum entrance, but cannot park in either place. Parking is available on local streets.

Accessibility
The museum is ADA compliant and all group programs are adaptable for students with special needs. Please specify student needs when you make your reservation.

Educators’ Preview Tours
School principals and teachers are welcome to tour our facilities, free of charge, prior to their students’ visits. If you are interested please call 718.907.8888.